Sunday, June 1, 2008

The Press Release and The Press Conference- Tools and Tactics

You know the saying the more things change, the more they remain the same. Well I was at a gathering of pr professionals recently and a number of issues came up. None of them were new, which was no surprise. But what did surprise me was that the topics that received the most attention were not new media and social networks on the web, what received the most dialog were the century old press release and press conference.

I was blessed to be a pr professional working at a media house for a very long time so I understand intimately the stance and motivation of the journalist versus that of the pr professional. And all the professionals that thought that I had it easy… well, yes the journalist and I did have the same organisation at heart which was our bread and butter, but each editor had different motivations, tolerance levels, deadlines and egos that had to be pandered to, to get releases in the papers. In other words I had to do some pitching like any other pr professional working on the outside.

Early in the game I studied the newspaper’s style of writing and matched it as best as I could, because I came to understand and appreciate the long hard hours that journalists work and how taxing it is to produce an informative, educational, entertaining, error free publication everyday. Editors are usually working on tight deadlines and a well written story already in their style is more likely to be placed immediately than one that they had to try to interpret and doctor to suit the paper’s style. I have seen a number of press releases that came to the paper and wondered where exactly is this person going with this – no news value and poorly written.

From my experience as long as the news value is high editors may look pass the quality of the writing because at the end of the day, what they want to put out is an interesting product. Press releases are looked on firstly as companies’ propaganda. In more recent times they are being viewed as ads. This has created a new set of tension between the media and pr professionals, especially in those organizations where the measure of the success of the pr is judged only on column inches in the newspaper. Is it then correct to say that if your releases don’t get publish that you are not doing good work? (This sets me off on a totally different road of what is the role of the pr professional and how should success be measured? To be explored in another article.)

Editors try to be fair and impartial in placing releases. Of course with tons of releases hitting their desk everyday and the space in the paper for stories rapidly diminishing due to ever increasing aggressive ad ratios, the onus is on pr professionals to do what I consider to be job 101 of the profession – build relationships.

Relationships should be established with all the persons on whom your success and the success of your company or client depend. It is not enough to write a great press release because it may be shelved because a bus load of people crashed in St. Joseph and seven people died and suddenly all the vacant slots in the newspaper are taken up with all the human interest, eye witness stories for weeks. And hey, this will sell a couple thousand more papers, your release won’t. You need to have a relationship with the editor so that you can pick up the telephone and remind him or her of your great release.

I have spent a mighty long time on the press release because I think that it is a useful tool and should be used in a lot of instances instead of a grand press conference. (To be continued).

Monday, May 12, 2008

Hello IABC

Well we have made the first step! After a successful meeting of a good mix of Barbados' pr stalwarts, mid-career professionals, newbies, and individuals interested in the profession, a board of management have been chosen to do the work to get the Barbados Chapter of IABC off the ground.

Judette Coward-Puglisi, president of IABC Trinidad and Tobago did a fantastic job telling of the Trinidad experience and helping to guide the meeting into making solid choices for the vacant board positions. She told the communicators that her chapter was founded on the principle of the 3 Cs - Content, connections and credibility. She said that Trinidad's membership of 80 in the first instance had grown in two years to about 370 and that the Chapter was actively podcasting, blogging, hosting a website, conducting conferences and ongoing educational forums for members. The Chapter had also received a "Certificate of Excellence" from IABC for its outstanding performance.

Judette spoke of some of the common universal concerns of pr persons which helped forged the backbone of her Chapter's coming together - 1. CEO not valuing our work 2. Building relationships with the media and forming a body to bridge the gap. 3. The issue of measuring ROI and 4. Accreditation.

At that end of the night yours throughly had become the Executive Vice President and President Elect. Our good friend Christal Mc Intosh who was mentioned in the earlier post is the President. Other members of the executive are:
  • Petal Barclay-Smith - VP Administration
  • Lynette Taylor -VP Communications
  • Cliona Donohue - VP Marketing/ Membership
  • Fay Best - VP Finance
  • Richard Thomas - VP Professional Development
  • Vicki Olton -Co-VP Professional Development
The board has its first meeting on Wednesday.

Thursday, May 1, 2008

A New PR Chapter In Barbados

T.S. Elliott referred to April as being the cruelest month. He probably was a Bajan hotelier because April signals the end of the booming winter season and the start of the low occupancy period for hotels. April however for the rest of the world is a glorious month ushering in spring - flowers, butterflies and all things bright and beautiful.

For pr professionals in Barbados April also brought great news. The online community which had been gathering for the last six months or so will finally be meeting. The community was occupied for a long time with which international association it should align itself to, PRSA or IABC.

As a member of both organisations for a very long time, I felt the topic did not need much discussion it needed a decision. Both organisations give great value to members, it is really a question of preference. I maybe a little bias towards PRSA, being an accredited member and the only person in this part of the region with the APR for the last six years.

At one stage when my good friend Cheryl Procter-Rogers was president of PRSA I had flirted with the idea of establishing a chapter in Barbados. All the materials were sent to me and I passed them on to another professional but I was knee deep in a MBA and she was a new mother, at a tender stage in a very big organisation. All our good intentions remained just that.

I was delighted to see Christal McIntosh, full of youthful zeal and clearly a web 2.0 junkie leading a serious discussion on the Internet encouraging local professionals to gather. I immediately offered her my full backing although I warned her that having just launched my own company my time would be limited. Of course if you know Christal you would know that this was no deterrent and she is somehow able to squeeze every ounce of advice and work out of me.

The inaugural meeting will be held on Thursday May 8 at 6pm at the Small Business Development Centre on Fontabelle. Judette Coward, the Chapter President of IABC Trinidad will be on the island to tell of the T&T experience and to give us some advice on starting the chapter. Judettte, like Christal, was responsible for the formation of that chapter. Christal has also sought the help of IABC International and has received a lot of support from that organisation to facilitate the first meeting. All business communicators are invited.

Can anyone guess which organisation Barbados will be going with?